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1. What is the delivery time at CoolBuy?
Normally it will be 2-3 days for most of the products, delivery time is mentioned on the product page like 2-3 days, 3-5 days, 5-7 days depends on the product deliverability.
2. How do i do pay for a product?
Before you place the order check the product description carefully, once you deciced to buy then you can choose online payment methods like Net Banking, Credit Card, Debit Card, Cash Card and cash on delivery.
3. How do i search for a product?
Please use search box at the top of the page and use simple keywords to search. you can use category, high-low price filters.
4. How do i request for a product replacement?
Please make sure you have received the right product. by any chance if you have received the damaged product or different product then request for replacement of the product and ask the details for courier to return the product, only standard courier charges can be claimed. our team will request to send the damaged product images to verify further to send the replacement.
4. How do i check the Order Status?
To Check the Order Status, You must login. Once you logged in Please select Order Status from the issue Type dropdown box, enter Order No, and your contact details with the message.
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